Once I've Gone is now Keylu
Once I've Gone is now Keylu

Mission

Keylu empowers individuals to organise and store the details of their lives and legacies for themselves, their families and loved ones.

It’s For you. For them. Forever.

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Why we care

In a world that is rapidly becoming more and more digital-first, keeping track of online and offline accounts and stored information can be chaotic. Taking the steps to organise your assets will help you stay organised for the here and now, and also help your loved ones access important information, should anything happen to you.

We care because we’ve been there

Inevitably, death impacts us all. This is a shared experience that will affect us all at some point in our lives. So, alongside Keylu being a great way to organise your important documents for your day-to-day life, it’s also there to help ease some of the stress caused during the grieving period by making things a bit easier for your loved ones looking after your estate.

Ian’s story…

Our founder, Ian Dibb set up Keylu after experiencing a number of challenges following the loss of both his mother and sister within just two years…

"My life changed when I lost both my mother and my sister; neither of whom had let any of the family know what they would like to happen to them in the event of their deaths. Making tough decisions during an extremely emotional time was a really difficult period for me."

"That was my primary motivation when setting up Keylu; making a platform that would help people identify information quickly and easily, while also having peace of mind that they are acting in the interests of their lost loved one."

Who we are

Ian Dibb

Founder and CEO

Passionate and inspirational entrepreneur with extensive market knowledge and user understanding. Ian lives in Cornwall with his wife and children, where you’ll often find him on his paddle board or walking his dog.

Shaun Cook

Co-Founder and CTO

Engineering leader, experienced in creating and delivering software and services internationally. Shaun loves nothing more than watching a movie, going to the beach and hanging out with his family. He wishes he had a cat.

Sarah Wilkinson

Co-Founder and COO

Operations & Programme Manager, experienced in scaling and managing teams at an international level. Sarah lives in Cornwall with her family. When she isn’t donning her running gear and enjoying the outdoors, Sarah loves to bake cakes.

Mark Edmondson

Head of Partnerships

Sales and commercial leader with experience in managing and expanding sales teams and delivering revenue growth across multiple sectors and markets. Mark lives in Brighton with his family and enjoys sport and beach walks with the dog.

Susan Lynch

Head of Marketing

Senior marketing professional with experience in the public and private sector in Ireland, Denmark and the UK. Living in Bristol with her family, she enjoys off-road running, likes the challenge of weightlifting and a bit of boxing too.

Derek Morgan

Head of Product

Senior Product and Programme Manager. Experienced in leading product strategy and delivery for startup and growth stage businesses with global customers. Living in Buckinghamshire with his wife and two children, he is also a keen photographer.

Mark Burnett

Data Protection Officer

Mark is the founder CEO of Hope and May, an experienced international data protection practice, and has worked in the privacy sector for more than 10 years. Mark operates as an independent DPO for Once I’ve Gone.

Advisory board

To make our platform the best it can be for our users, we’ve drawn on the experience of highly qualified and experienced specialists from a range of industries to advise and guide us.

From advice on cloud and data security, risk management, fraud protection, sales development and GDPR legislation, we’ve worked with many different experts to evolve and develop our product.

Our advisory board have backgrounds in healthcare, Apple, Google, PWC, to name just a few. Their expertise is pivotal in helping us ensure we are making our customer journey the best it can be.

People we work with

Keylu is proud to work alongside a range of companies, charities and organisations.

We work with our partners to enhance their employee benefit packages and financial products through the provision of Keylu accounts. We are proud to support people with a terminal illness, veterans and those most in need of our service.