We understand the level of trust you’re placing in us when choosing to store your important information – as well as precious memories – in a Keylu account. That’s why we place the protection and security of your data at the very centre of our service offering. 

Whilst we want to ensure you have everything you need at your fingertips, we advise against storing highly sensitive information such as passwords or crypto keys within your Keylu account as there are specialist providers who offer services designed to accommodate these areas.

Your information is encrypted and stored using industry leading technology. All communications with Keylu are protected by 2048-bit SSL certificate encryption, whether you're loading a page, uploading documents or submitting a form. When we store your data everything is encrypted using 256-bit AES encryption, one of the strongest available.

We use a passwordless authentication system. Each time you sign in, you enter your email address & receive a one time passcode (OTP).

Multi-factor Authentication adds an additional layer of security via SMS or an authentication app. We use step-up MFA, which means you can sign in without MFA, however you will be asked for your second authentication factor if you want to access data already stored, or to carry out certain actions.

At Keylu the privacy of your data is paramount. We will never sell your data to a third party, and will only share it if we have a legal obligation to do so. The content of your account will only be viewable by you. Key information will be made available to your chosen Trusted Contacts, in the event that they need it. 

Keylu employees are not able to access the content of your account under any circumstances.

Your data is securely replicated to two different locations around the world. This ensures that, should something happen to the data stored in one location, your data can be recovered from another. The primary and replicated data is secured and stored in the same way and is governed by the same rigorous security protocols.

We do not advise that you store highly sensitive information such as passwords or crypto key information within your Keylu account. There are specialist providers who offer services designed to support these areas.

We place the protection and security of your data at the very centre of our service offering.

Keylu places the protection and security of your data at the very centre of our service offering.

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